Frequently Asked Questions
What If It Doesn't Fit?
We offer a 30 day no questions asked money back guarantee.
How Do I Get the Bundle Discount?
Check out through the Build Your Own bundle page and the discount applies automatically.
What is your shipping policy?
Orders are typically processed within 2–5 business days. We do not ship on weekends or holidays. Shipping times shown at checkout are carrier delivery estimates and may vary. Tracking information will be emailed once your order ships.
How Do I Contact Customer Support?
For help with your order, please email info@captainhatco.com and include your order number if available. We typically respond within 1 business day.
More questions? See our full FAQ