Camo Captain Hat

Orders are typically processed within 1–5 business days. We do not ship on weekends or holidays. Shipping times shown at checkout are carrier delivery estimates and may vary. Tracking information will be emailed once your order ships.

If your order includes a pre-order item, all items will ship together once the pre-order is back in stock.

Returns & Exchanges

Not loving it? You've got 30 days from delivery to return or exchange your hat.

Start a return →

Enter the email you ordered with. We'll send a 6-digit code. No password, no account to create.

How it works

1. Tap Start a return and sign in with your order email.
2. Open the order, choose Return items, pick the hat and a reason.
3. We review within 1 business day and email you a prepaid USPS label.
4. Drop it at any post office. Refunds and credits go out 1–3 business days after it arrives.

Pick what works for you

• Exchange: free return shipping. Tell us the style or color you'd like in the request notes and we'll set it up.
• Store credit: free return shipping, full merchandise value as a Captain Hat Co. gift card.
• Refund: back to your original payment method, less $8.95 for the prepaid return label. Original shipping isn't refunded.

Damaged or wrong item?

Sorry about that. We'll make it right and cover the shipping. Start a return, choose Damaged or Wrong item as the reason, then reply to your confirmation email with a quick photo so we can fix it fast.

Good to know

Please ship in a sturdy box about 12 × 9 × 6 in (or the box it came in) so the brim isn't crushed. Gift cards and items marked Final Sale can't be returned. Bulk, wholesale and custom orders are handled directly. Just email us.

Refunds can take up to 10 business days to show on your statement after we issue them.

Full details are in our Return & Refund Policy. Questions? info@captainhatco.com